First time using ShopBack eSIM?
📄 Download our visual step-by-step guide to get started. [EN] ShopBack eSIM Post-Purchase Guide.pdf
Activate your data plan
Your plan becomes active when you connect to a local network at your destination.
- Open Settings > Cellular
- Select your eSIM
- Turn on This Line
- Turn on Data Roaming
- Turn off Allow Cellular Data Switching
- Set new eSIM as preferred data SIM
Having trouble?
- Make sure data switching is turned off.
- Try turning Airplane mode on and off
- If needed, contact support from the app for help